Replacement lid for the Voyager Travel Mug.
Lid does not fit the Classic, Journey or Scout Tumbler.
Frequently Asked Questions
What if there is something wrong with my product?
Your purchase will be protected by our limited lifetime warranty. If your product is defective please email firstname.lastname@example.org for assistance.
Broken lids and drinkware that has lost its insulating properties are covered but general wear and tear like dents and scratches are not.
When will my order ship?
Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.
How many days should I expect for shipping?
Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.
What do I do if I have questions about my product?
Do you ship to international destinations?
Simple Modern will ship products to Canada, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.
Other international locations are not supported at this time.
Does Simple Modern use BPA-free and lead-free paint, ink, and powder coatings on its stainless-steel vessels?
Absolutely. Simple Modern uses only BPA-free and lead-free paint, inks, and powder coating materials on its products and subjects its paints, inks, and powder coatings to independent, third-party testing to verify they are free of BPA, lead, and other toxins.
Are Simple Modern products safe?
Of course. Simple Modern puts the quality of its products and the safety of its customers at the forefront of its innovation. Simple Modern strives to produce safe and quality products at affordable prices. We take this mission very seriously and always will.
For this reason, Simple Modern products and accessories undergo third-party consumer product testing pursuant to requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for child safety, and California Proposition 65.
WHAT KIND OF COMPANY IS SIMPLE MODERN?
Simple Modern is an employee-owned Oklahoma based company whose mission statement is we exist to give generously. Our desire is to make 5-star products offering remarkable value so we can give to worthy organizations making the world a better place. To hear more please check out simplemodern.com/pages/mission-purpose for a video about us and more.
How do I personalize my bottle or tumbler?
We’ve temporarily suspended our personalization and laser engraving features on SimpleModern.com. In an effort to bring you the highest quality products and exceptional customer experience, we’re upgrading our machinery, facilities, software, and processes. We’re working toward a future where our personalized products are more customizable, delivered faster, and look even more amazing.
Click here for more details.
My thermos lid no longer sealed after a couple months of light use. I called the company, they were so nice, helpful and willing to do whatever to fix the problem. I got my new lid in just a couple of days!
Kind and helpful! Super fast shipping. Thank you so much.
Lid is an exact match. Thank you
I had bought my tumbler from Target, I cleaned it and used it once. When going to remove the lid the little black closure lid snapped off. I thought to myself “oh geez I’m going to have to buy a new one”.
Then I realized I’m of the age where I should contact the company about it and see what kind of warrantee they have. I reached out and within a day the contacted me about the product. I sent a picture of the bottom of the tumbler and the broken lid. No further questions asked, and the next day a new kid was sent to me.
I’m 100% satisfied with the customer survive of this company. I had previously purchased a metal coffee mug of theirs as well, which is why I chose this tumbler. It’s also the perfect amount of ounces for what I drink.
The customer service was 10/10. Incredibly responsive and simple. I felt valued every step of the way!