How can we help you?

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Orders
What if there is something wrong with my product?

Your purchase will be protected by our limited lifetime warranty. If your product is defective please email [email protected] for assistance.

Broken lids and drinkware that has lost its insulating properties are covered but general wear and tear like dents and scratches are not.

How many days should I expect for shipping?

Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.

Do you ship to international destinations?

Simple Modern will ship products to Canada, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.

Other international locations are not supported at this time.

WHEN WILL MY ORDER SHIP?

Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.

Are Simple Modern products safe?

Of course. Simple Modern puts the quality of its products and the safety of its customers at the forefront of its innovation. Simple Modern strives to produce safe and quality products at affordable prices. We take this mission very seriously and always will.

For this reason, Simple Modern products and accessories undergo third-party consumer product testing pursuant to requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for child safety, and California Proposition 65.

CAN I PUT MY PRODUCT IN THE MICROWAVE OR REFRIGERATOR?

Never place our products in the microwave as this could cause damage to your product and/or your microwave. We also do not recommend that you place your product in the refrigerator or freezer as this could negatively affect the internal properties of your product.

WHAT DO I DO IF I HAVE QUESTIONS ABOUT MY PRODUCT?

For questions related to caring for your product, we have a helpful webpage ready to answer your questions at simplemodern.com/care.

Our support team is available to help with any of your needs via [email protected].

WHAT KIND OF COMPANY IS SIMPLE MODERN?

Simple Modern is an employee-owned Oklahoma based company whose mission statement is we exist to give generously. Our desire is to make 5-star products offering remarkable value so we can give to worthy organizations making the world a better place. To hear more please check outsimplemodern.com/pages/mission-purposefor a video about us and more.