Frequently Asked Questions
What if there is something wrong with my product?
Your purchase will be protected for 90 days from manufacturer defect. While unlikely, if you experience a manufacturer defect within the first 90 days, please email firstname.lastname@example.org for assistance.
When will my order ship?
Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.
How many days should I expect for shipping?
Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.
What do I do if I have questions about my product?
We have a helpful webpage ready to answer your questions at simplemodern.com/care and our support team is available to help with any of your needs via email@example.com.
Do you ship to international destinations?
Simple Modern does ship outside of the United States, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.
Does Simple Modern use BPA-free and lead-free paint, ink, and powder coatings on its stainless-steel vessels?
Absolutely. Simple Modern uses only BPA-free and lead-free paint, inks, and powder coating materials on its products and subjects its paints, inks, and powder coatings to independent, third-party testing to verify they are free of BPA, lead, and other toxins.
Are Simple Modern products safe?
Of course. Simple Modern puts the quality of its products and the safety of its customers at the forefront of its innovation. Simple Modern strives to produce safe and quality products at affordable prices. We take this mission very seriously and always will.
For this reason, Simple Modern products and accessories undergo third-party consumer product testing pursuant to requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for child safety, and California Proposition 65.
My college aged daughter loves her 84 oz water bottle for staying hydrated, but it would make a loud noise when putting it onto the counter at home or a desk at school. Now, with the matching boot, the noise problem is solved!
Great product. Very high quality.
We own a few simple modern products from small up to 64 ounce wish i could get about a 32 or 40 oz
sad ly I wanted a black boot for my 64 oz but they didnt have it so had to get gray but still good products
Bought two of these for my kids water bottles , they fit nicely, protect my granite countertops ! Overall satisfied with this purchase.
Works well on the children’s cup. Gives it a little extra traction. When kids put the cup down it’s less likely to spill or need a coaster.