Frequently Asked Questions
What are Simple Modern products made of?
Our products are made from premium gauge, rust resistant, 18/8 stainless steel. It will never rust or leave a bad metal taste in your mouth. Simple Modern products are BPA free.
Can Simple Modern products be used for hot and cold?
Yes, our products are made from high-grade stainless steel with double-walled, vacuum insulation technology that is perfect for keeping your beverages hot or cold for hours.
Will my product sweat or be hot to touch?
No need for koozies or coasters! No matter the temperature of the liquid in our bottles and tumblers, it will never sweat or be hot to the touch.
Are your products dishwasher safe?
We do not recommend that you put our products in the dishwasher. While it won't hurt the internal properties of our products, it could cause damage to the exterior or damage the powder coating. Our lids and accessories are top rack dishwasher safe.
Can I put my product in the microwave or refrigerator?
Never place our products in the microwave as this could cause damage to your product and/or your microwave. We also do not recommend that you place your product in the refrigerator or freezer as this could negatively affect the internal properties of your product.
What if there is something wrong with my product?
Your purchase will be protected for 90 days from manufacturer defect. While unlikely, if you experience a manufacturer defect within the first 90 days, please email firstname.lastname@example.org for assistance.
When will my order ship?
Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.
How many days should I expect for shipping?
Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.
What do I do if I have questions about my product?
We have a helpful webpage ready to answer your questions at simplemodern.com/care and our support team is available to help with any of your needs via email@example.com.
Do you ship to international destinations?
Simple Modern does ship outside of the United States, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.
Does Simple Modern use BPA-free and lead-free paint, ink, and powder coatings on its stainless-steel vessels?
Absolutely. Simple Modern uses only BPA-free and lead-free paint, inks, and powder coating materials on its products and subjects its paints, inks, and powder coatings to independent, third-party testing to verify they are free of BPA, lead, and other toxins.
Are Simple Modern products safe?
Of course. Simple Modern puts the quality of its products and the safety of its customers at the forefront of its innovation. Simple Modern strives to produce safe and quality products at affordable prices. We take this mission very seriously and always will.
For this reason, Simple Modern products and accessories undergo third-party consumer product testing pursuant to requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for child safety, and California Proposition 65.
I bought the Caribbean colored lid to match my sweet taffy colored water bottle, but it ended up being a darker color than it looked online so it does not match my water bottle. Pretty bummed
Bolt Water Bottle Colored Stainless Lid
I love my simple modern bottle! The free cap included matches perfectly and it came super quick! Thank you ◡̈
I tried to best match the lid color to the color of my bottle. I thought I found one that was almost exactly the same but when I received it, the color was way off