Frequently Asked Questions

What if there is something wrong with my product?

Your purchase will be protected for 90 days from manufacturer defect. While unlikely, if you experience a manufacturer defect within the first 90 days, please email support@simplemodern.com for assistance.

When will my order ship?

Orders ship out of our warehouse by the next business day at the latest.

How many days should I expect for shipping?

Standard shipping orders average 3-5 business days from the time of shipment in the contiguous US.

What do I do if I have questions about my product?

We have a helpful webpage ready to answer your questions at simplemodern.com/care and our support team is available to help with any of your needs via support@simplemodern.com.

Do you ship to international destinations?

Simple Modern does ship outside of the United States, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.