Frequently Asked Questions
What if there is something wrong with my product?
Your purchase will be protected by our limited lifetime warranty. If your product is defective please email email@example.com for assistance.
Broken lids and drinkware that has lost its insulating properties are covered but general wear and tear like dents and scratches are not.
When will my order ship?
Orders will typically ship in 3-5 business days. Depending on which products you order, products could come separately from different fulfillment centers.
How many days should I expect for shipping?
Standard shipping orders average 4-8 business days from the time of shipment in the contiguous US.
What do I do if I have questions about my product?
Do you ship to international destinations?
Simple Modern does ship outside of the United States, but these orders may be subject to import taxes, customs/duties, and other fees that are not included in the check out total.
Average shipping times are 3-5 weeks for international deliveries.
Does Simple Modern use BPA-free and lead-free paint, ink, and powder coatings on its stainless-steel vessels?
Absolutely. Simple Modern uses only BPA-free and lead-free paint, inks, and powder coating materials on its products and subjects its paints, inks, and powder coatings to independent, third-party testing to verify they are free of BPA, lead, and other toxins.
Are Simple Modern products safe?
Of course. Simple Modern puts the quality of its products and the safety of its customers at the forefront of its innovation. Simple Modern strives to produce safe and quality products at affordable prices. We take this mission very seriously and always will.
For this reason, Simple Modern products and accessories undergo third-party consumer product testing pursuant to requirements from the Food and Drug Administration, the U.S. Consumer Products Safety Commission for child safety, and California Proposition 65.
WHAT KIND OF COMPANY IS SIMPLE MODERN?
Simple Modern is an employee-owned Oklahoma based company whose mission statement is we exist to give generously. Our desire is to make 5-star products offering remarkable value so we can give to worthy organizations making the world a better place. To hear more please check out simplemodern.com/pages/mission-purpose for a video about us and more.
Customer ReviewsWrite a review
My daughter just loves this water bottle. The 32oz size is enough to get her through the school day.
Lost my 1st one and was sent a second one. Still too big for the bottle by a little bit. Slides right on and slides right off. Needs to be tighter.
I really wanted to like this item but it just doesn't stay on and I have the 40 once bottle. I like the "Idea" of this item because the bottle will get abused over time and any protection it could receive would be an added benefit but this really is not the answer. I'm constantly putting it back on, afraid I'm going to look down and it's just not going to be there anymore. But I really like the bottle it is well built and I believe it's going to last a lifetime just wanted to keep it looking as new as possible for as long as possible.
Love the bright color
It feels like good quality, fits perfectly on my bottle, love the color, and it gives my bottle a cool look. I also love how my bottle doesn't ding on every hard surface now.